Drawing upon our many years of experience of providing advice and support to tenants and residents, tenant associations and landlords, we are able to offer a range of services. Most of our products will be tailored to your particular needs, but we outline several services below to give a flavour of the services we would be delighted to support you with:

The Listening Test – This is our flagship service, offered to landlords in partnership with leading housing consultancy Campbell Tickell. This service involves us undertaking a thorough review to assess how well the voices of your residents are being heard by key decision-makers and identifying practical steps that can be taken to enhance the resident voice within your organisation.

Tenant Onboarding – This service is designed to equip tenants that are a new board member, or considering becoming a board member, better understand the roles, responsibilities and expectations of the role and outline key features of good governance practice.

Culture and Attitudes – This is a new product we are currently piloting with selected landlords. If you are interested in getting involved in any of the pilot exercises, please get in touch.

Tenant Scrutiny – We have experience of supporting tenant groups with the establishment and effective running of tenant scrutiny groups as well as critical friend type functions.

Tenant Training – We have experience of providing training to tenants and tenant groups on a broad range of themes. Examples of previous sessions delivered include:

  • Equality and Diversity
  • Introduction to co-regulation
  • Understanding performance information
  • Skills for operating an effective tenant-run meeting
  • Building Safety

If you would like to discuss any of the products and services we are able to offer, please get in touch.