Drawing upon our many years of experience of providing advice and support to tenants and residents, tenant associations and landlords, we are able to offer a range of services. Most of our products will be tailored to your particular needs, but we outline several services below to give a flavour of the services we would be delighted to support you with:
The Listening Test – This is our flagship service, offered to landlords in partnership with leading housing consultancy Campbell Tickell. This service involves us undertaking a thorough review to assess how well the voices of your residents are being heard by key decision-makers and identifying practical steps that can be taken to enhance the resident voice within your organisation.
Tenant Onboarding – This service is designed to equip tenants that are a new board member, or considering becoming a board member, better understand the roles, responsibilities and expectations of the role and outline key features of good governance practice.
Tenant Scrutiny – We have experience of supporting tenant groups with the establishment and effective running of tenant scrutiny groups as well as critical friend type functions.
Tenant Training – We have experience of providing training to tenants and tenant groups on a broad range of themes. Examples of previous sessions delivered include:
- Equality and Diversity
- Introduction to co-regulation
- Understanding performance information
- Skills for operating an effective tenant-run meeting
- Building Safety
If you would like to discuss any of the products and services we are able to offer, please get in touch.