Residents, Landlords and Fire Services working together The Government has asked for comments and recommendations for the Terms of Reference of the Public Inquiry into the Grenfell Tower Fire. TAROE Trust’s contribution has been as follows: “TAROE TRUST would recommend that the Terms of Reference are extended to include an examination …
The appalling and horrific events that have unfolded at Grenfell is a stark reminder of the perils of austerity and the failure to give consumers a voice. Indeed, as some of the events leading to Grenfell have unfolded we have learnt how there are plenty of tenants voicing disquiet with …
Alf Chandler, who passed away on the 24th April 2017, devoted his life to tenants. He was founder Chair of the Tenants and Residents Organisations of England (TAROE) and founder Chair of Hounslow Homes. Alf started his voluntary career fighting for the housing rights of servicemen returning from the second …
The Housing Ombudsman Denise Fowler has signed a Memorandum of Understanding (MoU) with the Homes and Communities Agency’s Regulator of Social Housing setting out how the two bodies work with each other. The MoU sets out how the Ombudsman informs the Regulator of potential systemic issues relating to compliance with …
HouseMark and Anthony Collins Solicitors have prepared a guide for both landlords and tenants so that they are better informed about the rights and obligations relating to data protection. TAROE Trust considers the publication to be invaluable reading for tenants, and a copy is available below: Transparency and Trust: A …
TAROE Trust has responded to the statutory consultation by the Homes and Communities Agency on revisions to the Tenant Involvement and Empowerment Standard. The consultation documents and proposed amendments can be accessed here. TAROE Trust has welcomed the proposed amendments, which will bring increased clarity on the expectations placed on …
TAROE Trust has cautiously welcomed the Government’s announcement of its long awaited Housing White paper. Full details of the paper can be accessed here: Fixing Our Broken Housing Market The general direction of the White Paper is positive. It represents a move away from a pre-occupation with home ownership, recognising the …
TAROE Trust has prepared a response to the Housing Ombudsman consultation. A copy of our views are located here: TAROE Trust HOS Consultation response
The Housing Ombudsman Service is currently consulting with stakeholders on their plans and budget for 2017-18. Tenants are also invited to contribute to the consultation exercise, which closes on 13th February 2017. Further details about the consultation can be located here: Ombudsman Consultation document If you would like to contribute …