TAROE Trust warmly welcomes Housing Ombudsman spotlight report on damp and mould

The Housing Ombudsman has released a new Spotlight report advocating a zero-tolerance approach on damp and mould. Our own experience confirms that this seems to be an issue of growing concern amongst tenants and this hard hitting report is both timely and welcomed. ‘Spotlight on damp and mould – It’s …

Ombudsman enters into Memorandum of Understanding with the Regulator

The Housing Ombudsman Denise Fowler has signed a Memorandum of Understanding (MoU) with the Homes and Communities Agency’s Regulator of Social Housing setting out how the two bodies work with each other. The MoU sets out how the Ombudsman informs the Regulator of potential systemic issues relating to compliance with …